Add an Execution Layer to Your Ecommerce Brand or Agency

Are your best people doing admin?

Most ecommerce brands and agencies grow into an execution problem. Orders need chasing, suppliers need answers, campaigns need building and reports need upkeep. None of it is difficult. All of it takes hours, and it lands on whoever has a free hour.

Eventually, strategy stalls when the people who own it spend their week on execution. An execution layer is the fix. At Palm, we place world-class marketing support and operations talent into your team from £1.2k a month, fully managed.
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Why teams scale with Palm

We are a talent partner, so we do not replace your recruitment team or compete with it. We build the layer underneath it.

Over 80,000 professionals have applied to Palm. Every candidate is screened and trial-tested on real tasks, so the shortlist you meet has already proven it can do the work. This is why more than 80% of our clients hire again.

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Marketing support roles

Marketing execution never stops. Campaigns need building, sending, testing and reporting, every week.

When that lands on a senior marketer or a founder, strategy is what gets dropped. These are the specialists who run the channels so it does not.

  • Marketing Assistant: Day-to-day support across campaigns, content and scheduling
  • Marketing Coordinator: Campaigns, channels and deadlines, kept on track
  • Email Marketing Specialist: Campaigns, flows and automations in Klaviyo, Mailchimp or HubSpot
  • CRM Specialist: Customer data, segmentation and lifecycle programmes
  • Paid Media Specialist: Campaign setup, bidding and budgets across Google, Meta and TikTok
  • SEO Specialist: Technical and on-page SEO, keyword research and reporting
  • Influencer Specialist: Creator sourcing, outreach and campaign management
  • Marketing Analyst: Performance reporting, attribution and dashboards

These are execution roles. Each one can be briefed clearly and judged on an outcome, which is exactly why they work well inside an embedded team.

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Operations roles

Operations is the work that grows quietly with revenue. More orders, more suppliers, more customers, more reporting.

It rarely justifies a senior local hire on its own, so it stays spread across people who were hired to do something else. These are the specialists who take it back.

  • Executive Assistant: Calendars, inboxes, travel and the admin around your leaders
  • Operations Assistant: Daily admin, data and the recurring tasks that keep things moving
  • Operations Coordinator: Processes and coordination across teams
  • Project Coordinator: Timelines, task tracking and stakeholder updates
  • Ecommerce Executive: Listings, orders, inventory and supplier coordination
  • Customer Support: Email, live chat and tickets in Zendesk, Gorgias or Intercom
  • Operations Analyst: Reporting, dashboards and analysis your team can act on

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How we make it easy

We handle sourcing, screening, onboarding, HR, payroll, performance management and ongoing support. It sits under one contract with no additional fees, so your team gets a colleague and none of the overhead.

The Perfect Hire Guarantee. If a placement is not working, for any reason, at any point in the contract, we replace them. No fees, no arguments, no awkward conversations.

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What clients say

“The quality of the talent has been on par with anyone I have worked with in the UK, and the level of English is faultless.”
‍James Farnfield,
Founder and CEO, Shake Content
“Palm let us hire specialist capability across operations, CRM and marketing analytics, areas we would not have invested in if we were restricted to local hiring.”
‍Stephen Hankinson,
CEO, Ignition Group


More than 50 companies now run an execution layer this way. If your senior team is spending its week on admin, what would they build with that time back?

See what it looks like for your team. Book an intro call and we will scope your first role together, or get a sample profile for your role within 24 hours and judge the calibre yourself. Both are free, with no commitment.

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