How it Works | Palm Outsourcing Hiring Process

Hiring

Candidate Testing

Client Introductions

Managed Talent Services

Hiring

Find the right people, without the hassle. Palm handles the heavy lifting - sourcing, screening, and shortlisting - so you only meet candidates who are genuinely worth your time. Clear communication, fast turnaround, and a process that saves you weeks.

including:

Dedicated sourcing across your exact role profile
Shortlists refined through the 4-stage Palm Pyramid™
Clear notes, summaries, and interview-ready candidates
Fast communication and transparent updates

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Testing

Every candidate passes through Apex Assessments™ - our structured, role-specific evaluation system. Technical tasks, simulations, behavioural scoring, and AI-assisted analysis ensure you see only top performers.

including:

Custom tests built for each role
Palm Performance Scoring System
Cleo AI review and anomaly detection
Clear scoring and comparison across candidates

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80%

Hire again
with Palm

£2,000

Savings
per role (approx)

Average
days to hire

Client Introductions

We present the strongest candidates in a way that’s simple, organised, and easy to compare. Interviews are arranged around your schedule, with all context and notes ready beforehand.

including:

Curated shortlist presentations
Full candidate summaries, CVs, & video intros
Managed interview scheduling
Role-fit insight and recommendations

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Managed Talent Services

Once you’ve made your hire, Palm stays close. We support onboarding, communication, and performance check-ins, ensuring your new team member integrates smoothly and delivers long-term value.

including:

Onboarding support and payments setup
Regular check-ins with both client and talent
HR, admin, and payroll handled for you
Long-term performance and retention support

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common questions

We’re here to answer your Questions.

What types of roles can I hire through Palm Outsourcing?

We hire for any role that can be done remotely, marketing, operations, tech, and more. For examples of roles we’ve successfully filled, check out our Roles pages.

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How do you ensure the talent you source is qualified and reliable?

Every candidate goes through Apex Assessments™, our structured, role-specific evaluation system. This includes technical tasks, simulations, behavioral scoring, and AI-assisted analysis, so you only see top performers.

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Can I interview candidates before making a hiring decision?

Absolutely. We provide a curated shortlist with full profiles, CVs, video interview submissions, trial tasks, and detailed skill notes. Interviews are scheduled at your convenience, and nothing gets signed until you’re happy to hire a candidate.

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Do you provide full-time, part-time, or project-based talent?

Yes, we can provide talent for full-time, part-time, or project-based roles depending on your needs.

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How long does it typically take to find the right candidate?

The process usually takes 10 days from brief to shortlist.

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What makes hiring through Palm Outsourcing better than using a freelancer platform?

We guarantee top-performing talent who integrate seamlessly into your team. We hire full-time specialists with international experience at companies like PwC, TikTok, & Vodafone. We handle monthly invoicing, HR, and ongoing support—so you can focus on results, not administration.

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Are there any upfront fees before hiring a candidate?

No. All costs are included in the monthly pricing. No up-front fees.

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Who takes on the talent contracts?

We do. We enter a B2B service agreement with you, then we take on the talent contracts. You have a simple notice period with us, as well as our Perfect Hire Guarantee.

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How do I know if outsourcing to Egypt is right for my business?

We source from the top 1% of Egyptian talent, experienced in international work environments and with brands like PwC, Deloitte, and TikTok. We're committed to delivering a high quality outsourcing experience, and over 80% of clients hire more than once.

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What happens once I decide to hire a candidate?

Once you select a candidate from the shortlist, we handle all employment contracts and formalities, so the hire is ready to start seamlessly.

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How is the onboarding process handled?

We agree final contractual details, set a start date, then run a tech check to ensure your talent hits the ground running.

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Will the talent work during our working hours?

Yes. All hires work according to your working hours and schedule, whether your business is in the UK or elsewhere.

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What happens if the candidate is not a good fit after the trial period?

If the hire isn’t a fit, we replace the talent free of charge, ensuring your team can continue without disruption.

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Do you provide regular check-ins or reports on my hire?

Yes. We schedule periodic check-ins with talent to ensure alignment, performance, and consistency. We also host quarterly events for all our hires to celebrate achievements and reinforce Palm’s culture.

What happens if the talent needs additional training or support?

We hire talent with the skills required for each role. If additional training or support is needed, we coordinate with you to provide it, ensuring your team continues to perform at its best.

How is payroll and benefits managed after hiring?

We handle payroll, benefits, and any foreign compliance requirements, so you don’t have to worry about administrative processes.

What if I want to scale and hire additional talent?

Most of our clients (over 80%) hire multiple team members. We make it easy to scale your team efficiently while maintaining quality and integration.

Who do I contact if there are issues or concerns with the hire?

You will have a dedicated Palm account manager to address any questions or concerns promptly and ensure the hire remains aligned with your needs.

What guarantees do I have regarding continuity and reliability of the hire?

We guarantee continuity and reliability. If a hire is not a fit or needs to be replaced, we provide a replacement free of charge, minimising any disruption to your operations.